As such, attended remote access is unlikely to be suitable for situations that call for unexpected or immediate remote desktop access. This means attended remote access capabilities cannot be used, for instance, to establish a remote connection with your own PC, unless there’s someone available to grant your request. It’s typically used to provide remote support, enabling customer support technicians to provide direct and immediate support.Īs you might expect, attended remote access solutions require the end user to be present with their device to provide authorization. Attended Remote AccessĪttended remote access solutions require an authorized individual to be physically present with the machine you are trying to remotely connect to, to grant access. Understanding the difference between these remote access methods will determine how you establish remote connections. There are two types of remote access: attended and unattended. The type of remote access capabilities your company needs will depend on the intended purpose for your remote access activities. Remote access might also be leveraged to provide support to customers. It could, for example, be leveraged by members of your team to gain access to their office desktop when they’re working remotely. Remote access can be used for varying purposes. You can establish remote connection with a PC in different ways, so this guide will explain how to remote access a PC with different tools and techniques to inform your choice of remote access tools. If you’re a technician, you can check employee PCs from just about anywhere.īefore choosing a remote desktop app or software solution, it’s important to first understand how to remote access a PC. You could connect from another computer, your laptop, your smartphone, or even your friend’s PC. With the right remote computer utility, you can establish a remote desktop connection from anywhere, and potentially between various types of devices. In these situations and more, remote PC access tools allow a person to gain access to a computer’s contents without needing to be physically present in front of it.
This is where remote desktop solutions can help. Or a technician may need to access your device remotely to help you troubleshoot an issue. There will inevitably be times when you need access to information stored on your computer, but you don’t have physical access to it.
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